First full draft – replaces the earlier “Drive & GitHub Navigation” placeholder with a hands-on tour of the entire Solo-Team tool stack (Drive, Trello, Clockify, Insightful, Telegram, Ops Sheet).

Big-Picture Overview§

Block	Content
Purpose & Scope	Hand newcomers a one-stop atlas that answers three questions: ① Where do I click? (boards, drives, sheets, chats) ② What lives there? (rules, tasks, evidence, approvals) ③ How do the pieces snap together? (daily loops & data hand-offs) The guide is read-only training material referenced by onboarding checklists, `/map` and `/drivepath` bot commands, and the Self-Help Checklist.
Map / Flow	Start here → skim Digital-Stack Map (ASCII) → jump to the tool section you need (Drive · Trello · Telegram · Clockify · Insightful · Ops Sheet) → use quick-nav tips & “What to store / NOT store” tables → follow cross-links back into live SOPs.
Roles / RACI	Freelancer Operator R · Systems-Ops Lead A · Ops Manager C · GPT Assistant I
KPIs	100 % operators complete atlas during Day-0 onboarding · < 2 support questions per operator in Week 1 about “where do I find …?”
Tools	Google Drive (Shared Drives) · Trello workspaces & boards · Telegram folders & bots · Clockify · Insightful · Ops Google Sheet
Risks	Docs drift from reality · Sensitive folders exposed by mistake · Operators save files in wrong Drive branch
Controls	• Quarterly System-Retro verifies atlas diagrams (SOP SYS07-Retro). • Drive ACL & GPT `/drivepath` lookup exclude 00-ADMIN & HR.

Quick ASCII Map of the Digital Stack§

┌───────────────────┐          ┌───────────────────┐
│ 01-SYSTEMS Drive  │<─SOPs──┐ │ 02-OPERATIONS     │
│  (Markdown LIVE)  │        │ │   Drive (assets)  │
└─────────┬─────────┘        │ └─────────┬─────────┘
          │                  │           │ (png proof, reports)
          │                  │           │
          ▼                  │           ▼
   ┌──────────────┐  cards   │   ┌───────────────────┐
   │ Trello Boards│──────────┘   │  Ops Google Sheet │
   │  • Personal  │                 (row evidence)   │
   │  • Ops Team  │<──────────reports───────────────┘
   └──────┬───────┘
          │ 🔴 / ✅
          ▼
   ┌────────────────┐
   │ Telegram bots  │
   │  & channels    │
   └────────────────┘

(a cleaner SVG lives in the repo; bot /map shows this diagram)

Section Cheat-Sheet§

Tool	Where it lives / how to open	What you store / do here	What never lives here	Quick-nav / pro-tip
Google Drive Shared Drives	Chrome → drive.google.com → “Shared Drives”	• LIVE Markdown SOPs (`01-SYSTEMS/01-SOPs-&-Playbooks/`) • Reference diagrams & templates	Finance PDFs (→ 00-ADMIN)	Star the folders you visit daily (`Shift+S`).
Personal Trello board	`Operators Hub` workspace → board named `OP-<Name>`	Inbox / Q1-Q3 lists, Daily Hygiene, Blocked	Channel tasks (they stay on Ops board)	`B` key → instant board switcher.
Operations Trello board	`Channel Ops` workspace (`<Channel> Ops`)	Ready ⏳ cards to copy into Personal	Personal backlog	Right-click card → “Copy → My Board”.
Ops Google Sheet	Link inside Ops board Read-Me card	Row-level process data, auto KPI formulas	Personal notes	`Ctrl+/` opens sheet search by named range.
Clockify	Desktop app / web dashboard	Timers tagged with card link or SOP step	Idle 1 h+ chunks (split & label)	`Alt+C` hotkey → quick start.
Insightful	Agent in taskbar	30-sec screenshots (idle guard 1 min desktop / 5 min mobile)	Personal browsing	Green status = recording ok; red ▶ restart agent.
Telegram folders	Ops, Reports, Systems	🔴 alerts, Daily Digest, approvals, system updates	Long discussions (use Slack or call)	Pin `/help` bot message for command list.

(6 bullet sections; ≤ 7 bullets each)

Drive Orientation (Markdown SSOT)
Open 01-SYSTEMS → 01-SOPs-&-Playbooks.
Use 🔍 Drive search with type:markdown SOP04.
Copy path (⇧Z) to reference in PRs.
View-only outside OP-<Name> and 02-OPERATIONS.
NEVER drag files out of shared drive (breaks links).
Personal & Ops Boards
Personal board WIP caps; Ops board is the source of truth for team work.
Copy flow: Ops card → Personal Inbox → Q1 Doing.
Butler mirrors 🔴 cards to Blocked list.
Archive done cards Monday 08:00 (auto).
Ops Google Sheet
Tabs: Input, KPI, Exceptions.
Row status drives badge on Ops card.
If sheet row needs follow-up → paste link in Trello comment, not a new card.
Clockify + Insightful … (existing TT-SOP-1 rules condensed)
Telegram Traffic Rules … (Digest, Blocker, Kaizen, Systems Kitchen)
Troubleshooting & Gap Escalation … (points to Self-Help Checklist & Gap-Patch PR)

❌ Miss	✅ Meets	⭐ Exceeds (shareable win)
Saves files in wrong drive / asks mgr	Uses guide → finds correct spot unaided	Posts new `/drivepath` suggestion PR
Copies Ops card but leaves link broken	Card copied with back-link & moved to Q1	Adds `"Copied-by:<name>"` label for metrics
Time entry w/out link	100 % timers include card/SOP link	Proposes Clockify workspace tag automation

ArchitectureSnapshot JSON (excerpt, new r1)§

{
  "version_id": "2025-05-15-r1",
  "system_level": "Procedure",
  "lifecycle_state": "DraftSOP",
  "target_name": "KQ-SOP-4 – Drive & Digital-Stack Navigation Guide",
  "parent_name": "Knowledge Query & Self-Learning",
  "last_updated": "2025-05-15T01:20:00Z",

  "overview": {
    "purpose": "Give operators a single atlas of all tools (Drive, Trello, Telegram, Clockify, Insightful, Ops Sheet) and show how data flows between them.",
    "flow": [
      "Open atlas (markdown)",
      "Review ASCII map then jump to needed tool section",
      "Follow quick-nav table and rules of what to store / avoid",
      "If location unclear run /drivepath or /map in GPT",
      "If still lost escalate via Self-Help Checklist & Knowledge-Gap tag"
    ],
    "roles": ["Freelancer Operator","Systems-Ops Lead","Ops Manager"],
    "kpis": [
      "Day-0 atlas completion 100%",
      "Week-1 'where is X' questions <2 per operator"
    ],
    "tools": [
      "Google Drive Shared Drives",
      "Trello workspaces",
      "Telegram channels",
      "Clockify",
      "Insightful",
      "Ops Google Sheet"
    ],
    "risks": [
      "Docs drift from stack changes",
      "Misplaced evidence",
      "Exposure of admin paths"
    ],
    "controls": [
      "Quarterly Doc ↔ Stack audit",
      "drive_paths.yml whitelists safe directories"
    ],
    "doc_link": "Drive:/01-SYSTEMS/Knowledge/KQ-SOP-4_Digital_Stack_Navigation_v0.1.md"
  }
}

(procedure_core to be authored after sign-off on content outline.)

— End of KQ-SOP-4 r1

—— 06 Subsystem: Knowledge Query & Self-Learning/05 Procedure Transcript Digest & Actions.md ——§

—— 06 Subsystem: Knowledge Query & Self-Learning/06 Procedure: Gap Flag & Patch Workflow.md ——§

Below is everything that’s already defined (or implicitly agreed) about KQ-SOP-6 — “Gap Flag & Patch Workflow”. I’ve grouped the facts under the headings the rest of our SOPs use, so you can see every moving part at a glance and spot-check for anything still missing.

1 · Purpose & Scope§

Why it exists – make sure every knowledge gap raised by an operator becomes a documented fix, not a Slack‐thread fossil:
✓ Capture the gap (Telegram tag 🔴Knowledge-Gap in #systems-kitchen).
✓ Turn the gap into a GitHub Issue + PR against the Markdown SOP repo.
✓ Merge, bump version header, and let the webhook re-train the “Solo-Team Coach” bot (< 10 min).
✓ Reflect the change visually during the Friday Doc ↔ Miro Sync mini-ritual.

2 · Trigger & Owner§

Trigger	Owner (RACI)
Operator has run Self-Help Checklist (KQ-SOP-3) and is still blocked → posts gap in Telegram with `🔴Knowledge-Gap`.	R Freelancer Operator
Telegram bot or channel mention pings Systems-Ops Lead.	A Systems-Ops Lead
PR review / approval (if needed)	C Ops Manager or nominated reviewer
Webhook-driven GPT refresh; Doc title bump	I GPT Assistant

3 · End-to-End Flow (high-level)§

Operator   →  Telegram 🔴Knowledge-Gap
                │
                ▼    (≤2 h SLA)
Systems-Ops   creates GitHub Issue  ─┐
Lead            &   feature branch   │
                │                    │
                ▼                    │
          Commit / fix Markdown      │
                │                    │
                ▼ PR → Review → Merge┘  (≤24 h)
                │
                ▼
GitHub webhook:  • retrain GPT-o3 on new HEAD  
                • post “Patch merged” in #system-updates
                • label Trello SOP Pipeline card “LIVE”
Friday < 5 min: Doc ↔ Miro Sync sweep updates any diagrams

4 · Detailed Steps (operational view)§

#	Actor	Action / Control
1	Operator	After failing KQ-SOP-3, post message in #systems-kitchen starting with `🔴Knowledge-Gap — <one-line problem>` and include link / screenshot.
2	Bot (optional)	Immediately replies with a checklist link: “Have you tried `/find` and `/explain`?” – purely a reminder.
3	Systems-Ops Lead	a) Acknowledge in ≤2 h. b) Open GitHub Issue using `gap/<short-slug>` template (fields: Context, Desired, Proposed fix). c) Create branch `fix/<short-slug>` and draft changes.
4	Reviewer (Ops-Mgr or peer)	Review PR (approve / request change).
5	Systems-Ops Lead	Merge PR; add semantic version bump at top of file; close Issue.
6	Webhook	• Triggers GPT model refresh. • Posts auto-message in #system-updates: “Gap patch merged – vX.Y.Z”.
7	Operator	Re-run the original GPT command – confirm answer now works; react ✅ on the Telegram gap thread.
8	Miro Sync (Fri)	If file renamed or a new SOP added, update the Miro architecture map box title / link (KQ-SOP-2).

5 · KPIs§

KPI	Target
Issue opened ≤ 2 h after Telegram post	100 %
PR merged ≤ 24 h after issue	100 %
GPT knowledge refresh < 10 min post-merge	95 %
Doc ↔ Miro sync sweep (Friday)	100 % weeks

6 · Tools & Artefacts§

Telegram – channel #systems-kitchen (gap intake) + #system-updates (merge notice).
GitHub – repo solo-team-sops; Issue & PR templates: ISSUE_TEMPLATE/gap_report.yml & PULL_REQUEST_TEMPLATE/fix_gap.md
Markdown SOP files – SSOT, version header ## Version vX.Y.Z — YYYY-MM-DD.
Trello – board SOP Pipeline → card auto-transition Draft → LIVE when PR merges.
Webhook stack – GitHub → (Zapier or GHA) → GPT retrain endpoint; webhook also posts merge digest.
Miro – Architecture Map frame for manual label update.

7 · Risks & Controls§

Risk	Mitigation / Control
Gap never logged (operator forgets)	Self-Help Checklist ends with big “If still stuck → post 🔴Knowledge-Gap”.
Issue created but PR stalls	Trello card moves to “Blocked – needs review” after 24 h with Butler ping.
Merge conflicts corrupt docs	“Squash & Merge” only; CODEOWNERS require one reviewer.
Sensitive info leaked in Telegram thread	Operator reminder: no client PII in gap post; bot auto-redacts emails.
GPT not refreshed (webhook fails)	GitHub Action alerts #systems-kitchen if status ≠ success.

8 · Current status§

Version: KQ-SOP-6-v0.1 (framework only; needs templates & webhook YAML).
Hooks in place: Yes – basic webhook posts to #system-updates; GPT retrain lambda stubbed.
Next small task: finish ISSUE & PR templates, add CODEOWNERS, document branch-naming in README.

That’s the complete knowledge surface for Gap Flag & Patch Workflow right now. If anything is missing, shout and we’ll fold it into v0.2.

—— 07 Subsystem: Gap Fix & Continuous Improvement/00 Subsystem: Gap Fix and Continuous improvement.md ——§

DraftSOP · Subsystem · Gap-Fix & Continuous Improvement · 2025-05-15-r1§

Target System — Gap-Fix & Continuous Improvement (new subsystem derived from the Master Blueprint v 3.2)

Big-Picture Overview§

Block	Content
Purpose & Scope	Bake a never-stale feedback loop into the Solo-Team OS so that: 1️⃣ Any operator can flag a knowledge gap, bug or bottleneck the moment it hurts. 2️⃣ A lightweight PR pipeline promotes the fix into the Markdown SSOT, Trello cards and Miro maps within ≤ 24 h. 3️⃣ Weekly mini-retro & Kaizen review curates improvement ideas. 4️⃣ Quarterly System Retro safeguards security, retention and access hygiene. Outcome → The OS evolves as fast as the work does, without central bottlenecks.
Map / Flow	`Gap spotted` → GF-SOP-1 Gap Flag & Patch Workflow (Telegram tag 🔴Knowledge-Gap → GitHub Issue & PR → SOP merge) → auto-retrain GPT → GF-SOP-2 Weekly Kaizen Review picks one high-leverage idea → card moves to Q2 backlog → implemented fix passes through PR again → GF-SOP-3 Quarterly System Retro audits versions, access lists & Drive retention → posts summary in 📢 System Updates.
Roles	Freelancer Operator · Systems-Ops Lead · Ops Manager · GPT Assistant
RACI Snapshot	R Operator (flags gaps & submits PRs) · A Systems-Ops Lead (reviews & merges) · C Ops Manager (approves high-impact Kaizen) · I GPT (suggests fixes)
KPIs	Gap → PR merged < 24 h (95 %) · ≥ 1 Kaizen promoted weekly · No SOP > 90 d without version bump · Quarterly Retro completed 100 %
Tools	GitHub `solo-team-sops` · Google Drive (Markdown) · Trello SOP Pipeline board · Miro System Map frames · Telegram #systems-kitchen & 📢 System Updates
Risks (ISO 31000)	Merge conflicts stall updates · Operators bypass process and “cowboy patch” in Drive · PR backlog grows > 5 · Quarterly retro skipped → stale access lists
Open Questions	Auto-label “doc-needs-diagram” issues for Miro team?
Next Action	Finish GF-SOP-2 & GF-SOP-3 drafts; enable GitHub → Telegram webhook for merged PRs.

Detailed SOPs (owned by this subsystem)§

ID	Procedure	Status / Notes
GF-SOP-1	Gap Flag & Patch Workflow (was KQ-SOP-6)	v0.3 ✓ – Telegram tag, GitHub Issue/PR, 24 h SLA
GF-SOP-2	Weekly Kaizen Review & Promotion	TBD – run every Friday 17 : 05 (after Mini-Retro)
GF-SOP-3	Quarterly System Retro Checklist	TBD – 10-min audit, post summary in 📢 System Updates

ArchitectureSnapshot JSON§

{
  "version_id": "2025-05-15-r1",
  "system_level": "Subsystem",
  "lifecycle_state": "DraftSOP",
  "target_name": "Gap-Fix & Continuous Improvement",
  "parent_name": "Personal Management OS for Freelancers",
  "last_updated": "2025-05-15T01:20:00Z",

  "overview": {
    "purpose": "Keep the Solo-Team OS evergreen by turning every gap into a documented, merged improvement within 24 h.",
    "flow": [
      "Operator flags gap with 🔴Knowledge-Gap tag in Systems Kitchen",
      "GF-SOP-1 creates GitHub Issue & PR; Systems-Ops Lead reviews",
      "PR merged → Markdown updated → GPT retrains; Miro node refreshed",
      "Weekly: GF-SOP-2 reviews Kaizen backlog, promotes 1 idea",
      "Quarterly: GF-SOP-3 runs System Retro audit & posts summary"
    ],
    "roles": ["Freelancer Operator","Systems-Ops Lead","Ops Manager","GPT Assistant"],
    "kpis": [
      "Gap to PR merge <24h 95%",
      "≥1 Kaizen promoted per week",
      "No SOP older than 90d without version bump",
      "Quarterly retro completion 100%"
    ],
    "tools": [
      "GitHub solo-team-sops repo",
      "Google Drive Markdown SSOT",
      "Trello SOP Pipeline board",
      "Miro System Map",
      "Telegram channels #systems-kitchen & 📢 System Updates"
    ],
    "risks": [
      "Merge conflicts delay fixes",
      "Unreviewed changes in Drive",
      "PR backlog >5 open items",
      "Quarterly retro skipped"
    ],
    "doc_link": "Drive:/01-SYSTEMS/Continuous-Improvement/GF_Subsystem_v1.0.0.md"
  },

  "children": [
    { "system_level": "Procedure", "target_name": "GF-SOP-1 – Gap Flag & Patch Workflow",          "version_id": "GF-SOP-1-v0.3" },
    { "system_level": "Procedure", "target_name": "GF-SOP-2 – Weekly Kaizen Review & Promotion",  "version_id": "GF-SOP-2-TBD" },
    { "system_level": "Procedure", "target_name": "GF-SOP-3 – Quarterly System Retro Checklist",  "version_id": "GF-SOP-3-TBD" }
  ]
}

ASCII Swim-lane (gap spotted → PR merged)§

Operator               Systems-Ops Lead           GitHub Repo                 GPT Bot / Docs
    |                         |                         |                            |
    | 🔴 Tag gap in           |                         |                            |
    |   #systems-kitchen      |                         |                            |
    |------------------------>|                         |                            |
    |                         |   Open Issue + PR       |                            |
    |                         |------------------------>|                            |
    |                         |  Review / request fix   |                            |
    |                         |<------------------------|                            |
    |                         |  Merge PR ≤24 h         |                            |
    |                         |------------------------>|                            |
    |                         |                         |  Webhook triggers retrain  |
    |                         |                         |--------------------------->|
    |                         |                         |                            | ✅ “Knowledge updated!”
    |                         |  Post merge note        |                            |
    |<------------------------|                         |                            |
    | Celebrate & continue    |                         |                            |

— End of Gap-Fix & Continuous Improvement Subsystem r1

—— 08 IT-Security & Compliance (Subsystem/00 Subsystem: IT Security And Compliance.md ——§

DraftSOP · Subsystem · IT-Security & Compliance · 2025-05-15-r3§

(supersedes r2 — inserts mobile-phone Day-0 setup and renumbers downstream SOPs; 7 procedures total)

Big-Picture Overview§

Block	Content
Purpose & Scope	Secure every endpoint and the surrounding work zone so Solo-Team data stays safe, operators stay focused, and access is retired cleanly. The subsystem now has three Day-0 tracks (laptop / desktop, work-environment, mobile phone), two quarterly audits, plus incident response and off-boarding.
Life-Cycle Flow	1️⃣ SEC-SOP-1 Device Provisioning & Hardening → 2️⃣ SEC-SOP-2 Work-Environment & Comms Compliance → 3️⃣ SEC-SOP-3 Mobile-Phone Work-Profile & App Setup → work period → Quarterly audits: 4️⃣ Work-Env Self-Audit, 5️⃣ Device-Security Audit → incident? run SEC-SOP-6 IR → contract end → SEC-SOP-7 Off-boarding & Remote Wipe
Roles / RACI	Freelancer Operator R · Ops Manager A · Systems-Ops Lead / Security Admin C · GPT Assistant I
KPIs	• 100 % endpoints (laptop + phone) encrypted • Day-0 approvals before first timer 100 % • Quarterly audits closed ≤ 48 h • Incident contained ≤ 4 h • Off-boarding completed ≤ 24 h
Core Tools	BitLocker / FileVault / LUKS · Android Work-Profile / iOS MDM · Trello Security board · Google Drive 00-ADMIN · Insightful · Clockify · OS Focus/DND · Telegram #security-alerts
Risks	Lost unencrypted device · Patch / AV drift · Personal IM leaks data · Ex-operator retains access · Remote-wipe failure
Next Action	Draft SEC-SOP-4 & SEC-SOP-5 checklists; create Day-0 Trello template that spawns three cards (SOP-1, 2, 3).

SOP Index (owned here)§

ID	Procedure	Status / Notes
SEC-SOP-1	Device Provisioning & Hardening (laptop / desktop)	v1.3 ✓
SEC-SOP-2	Work-Environment & Communication Compliance	v1.0 ✓
SEC-SOP-3	Mobile-Phone Work-Profile & App Setup	TBD (Day-0, Android & iOS)
SEC-SOP-4	Quarterly Work-Environment Self-Audit	stub TBD
SEC-SOP-5	Quarterly Device-Security Audit	stub TBD
SEC-SOP-6	Incident Response & Containment	stub TBD
SEC-SOP-7	Access Off-boarding & Remote Wipe	stub TBD

GPT commands: /checklist day-0 → laptop + phone + work-env tasks. /tip security returns WGLL snippets from SOP-1 / -2 / -3.

ASCII Life-Cycle Diagram (v3)§

┌───────────── Day-0 On-boarding ─────────────┐
│ Card-1 ▶ SEC-SOP-1  Laptop Hardening        │
│ Card-2 ▶ SEC-SOP-2  Focus Work-Env          │
│ Card-3 ▶ SEC-SOP-3  Mobile-Phone Setup      │
└──────────────┬─────────────┬───────────────┘
               │             │   all ✅
               ▼             ▼
        ┌────────────── Work begins ──────────────┐
        │              90-day timer               │
        │   Card-Repeater drops two audit cards   │
        └───────┬────────────┬────────────────────┘
                │            │
                ▼            ▼
        SEC-SOP-4      SEC-SOP-5
  (Work-Env Audit) (Device Audit)
                │            │
                └────┬───────┘
 incident?  no  │    │ yes
                ▼    │
            continue │
                │    ▼
                │ SEC-SOP-6
                │ (Incident Response)
                │    └─ lock → wipe → IR log
                ▼
     contract ends / device retired
                ▼
         SEC-SOP-7 Off-boarding
       (disable creds · remote-wipe ·
        archive final security card)

ArchitectureSnapshot JSON (schema-valid, r3)§

{
  "version_id": "2025-05-15-r3",
  "system_level": "Subsystem",
  "lifecycle_state": "DraftSOP",
  "target_name": "IT-Security & Compliance",
  "parent_name": "Personal Management OS for Freelancers",
  "last_updated": "2025-05-15T03:55:00Z",
  "overview": {
    "purpose": "Harden every endpoint, lock in a focus-only work zone, audit drift, handle incidents, and retire access fast.",
    "flow": [
      "Day-0 laptop hardening (SEC-SOP-1)",
      "Day-0 work-environment & comms compliance (SEC-SOP-2)",
      "Day-0 mobile-phone work-profile setup (SEC-SOP-3)",
      "Quarterly Work-Env Self-Audit (SEC-SOP-4)",
      "Quarterly Device-Security Audit (SEC-SOP-5)",
      "Incident response & containment (SEC-SOP-6)",
      "Access off-boarding & remote wipe (SEC-SOP-7)"
    ],
    "roles": ["Freelancer Operator","Ops Manager","Systems-Ops Lead","Security Admin","GPT Assistant"],
    "kpis": [
      "100% encryption coverage (laptop + phone)",
      "Day-0 approvals before work 100%",
      "Quarterly audits closed ≤48h",
      "Incidents contained ≤4h",
      "Off-boarding completed ≤24h"
    ],
    "tools": [
      "Disk-encryption suites",
      "Android/iOS work profile or MDM",
      "Trello Security board",
      "Google Drive 00-ADMIN",
      "Insightful dashboard",
      "Clockify",
      "Telegram #security-alerts"
    ],
    "risks": [
      "Unencrypted lost device",
      "Patch or AV drift",
      "Personal IM leaks screenshots",
      "Ex-operator retains credentials",
      "Remote-wipe failure"
    ],
    "doc_link": "Drive:/01-SYSTEMS/IT-Security/SEC_Subsystem_v1.2.0.md"
  },
  "children": [
    { "system_level": "Procedure", "target_name": "SEC-SOP-1 – Device Provisioning & Hardening",               "version_id": "SOP-SEC-1-v1.3.0" },
    { "system_level": "Procedure", "target_name": "SEC-SOP-2 – Work-Environment & Communication Compliance",   "version_id": "SEC-SOP-2-v1.0.0"  },
    { "system_level": "Procedure", "target_name": "SEC-SOP-3 – Mobile-Phone Work-Profile & App Setup",         "version_id": "SEC-SOP-3-TBD"     },
    { "system_level": "Procedure", "target_name": "SEC-SOP-4 – Quarterly Work-Environment Self-Audit",         "version_id": "SEC-SOP-4-TBD"     },
    { "system_level": "Procedure", "target_name": "SEC-SOP-5 – Quarterly Device-Security Audit",               "version_id": "SEC-SOP-5-TBD"     },
    { "system_level": "Procedure", "target_name": "SEC-SOP-6 – Incident Response & Containment",               "version_id": "SEC-SOP-6-TBD"     },
    { "system_level": "Procedure", "target_name": "SEC-SOP-7 – Access Off-boarding & Remote Wipe",             "version_id": "SEC-SOP-7-TBD"     }
  ]
}

— IT-Security & Compliance Subsystem r3 — now seven SOPs (laptop, work-env, phone, two audits, IR, off-boarding).

—— 08 IT-Security & Compliance (Subsystem/01 Procedure: Device Provisioning and Hardening.md ——§

DraftSOP · Procedure · SEC-SOP-1 — Device Provisioning & Hardening · 2025-05-15-v1.3.0§

(adds mobile-Telegram prerequisite + early desktop Telegram install to keep the comms line alive during setup)

Big-Picture Overview§

Block	Content
Purpose & Scope	Hand every freelancer a secure, fully-tooled workstation + clean digital identity before the first billable minute.
When	Day-0 (first shift) · on OS-reinstall · on device swap.
Map / Flow	Prereq install Telegram on phone → unbox laptop / VM → create work Gmail → create Work OS profile → install Telegram Desktop immediately → apply Hardening Checklist → install remaining core apps (Drive, Trello, MarkText, Clockify, Insightful) → run Proof-of-Life test → submit Day-0 Device Trello card → Manager ✅/❌.
Roles / RACI	Freelancer Operator R · Ops Manager A · Systems-Ops Lead C · GPT Assistant I
KPIs	100 % encryption · 0 admin accounts · Day-0 card approved before first timer
Tools	BitLocker/FileVault/LUKS · OS firewall & AV · Telegram (mobile + desktop) · Gmail (work-only) · Trello Desktop · Drive for Desktop · MarkText · Clockify · Insightful
Risks	Unencrypted lost device · Personal email leak · Comms lost during install · Missing Markdown viewer
Controls	Trello Day-0 template · Gmail naming `st-<firstname><yy>@gmail.com` · Recovery keys in 00-ADMIN · Telegram phone fall-back

Detailed Workflow (8 bullets)§

#	Step & Owner	Key Points / Controls
0 · Prerequisite — Mobile Telegram Online Operator	Install Telegram on phone → join `/manager` & `/security-alerts` channels (keeps live comms while desktop apps install).
1 · Create Work-Only Gmail	If no Workspace account: make `up-only-<firstname>.<lastname>@gmail.com` (2-FA). Send address to Ops Manager for access provisioning.
2 · Create Work OS Profile	Windows: Accounts ▸ Add work account (non-admin). macOS/Linux: new user work (Standard).
3 · Install Telegram Desktop (Immediately)	Sign in; send “Device online” to `/manager` to confirm comms before hardening continues.
4 · Apply Hardening Checklist	Encryption ON · patches current · firewall default-deny · AV clean · Bitwarden · uBlock Origin + Docs/Drive viewer only.
5 · Install Core Stack	Trello Desktop · Drive for Desktop (shared drives) · MarkText · Clockify · Insightful. Sign in with work Gmail/Workspace. Insightful: 30-sec shots; idle 1 min (desktop) / 5 min (mobile).
6 · Configure Projects & Proof-of-Life	Clockify projects; Insightful path `OP-<name>/Insightful/<date>/`. Run 2-min timer “TEST – Device Ready” → Trello card to Doing → verify ≥ 4 Insightful screenshots.
7 · Submit Day-0 Approval	Attach screenshots (Encryption ON, Insightful green, timer entry link) to card → move to Waiting for Approval → `/manager` ping.
8 · Manager Review ≤ 24 h	✅ Approved → operator archives card. ❌ Fix issues → resubmit.

SLA — Device must be Approved before any billable Clockify timer.

WGLL Snapshot (unchanged)§

Criterion	❌ Miss	✅ Meets	⭐ Exceeds
Encryption	Off / unknown	Enabled & screenshot	Enabled + recovery key in 00-ADMIN
Proof-of-Life card	Missing	Card + 2 screenshots	Card + 2 screenshots + zipped Insightful folder
Work Gmail	Uses personal account	Dedicated `st-…` Gmail w/ 2-FA	Recovery codes stored in 00-ADMIN

ArchitectureSnapshot JSON (v1.3.0)§

{
  "version_id": "SOP-SEC-1-v1.3.0",
  "system_level": "Procedure",
  "lifecycle_state": "DraftSOP",
  "target_name": "SEC-SOP-1 – Device Provisioning & Hardening",
  "parent_name": "Device Security & Compliance",
  "last_updated": "2025-05-15T03:25:00Z",

  "overview": {
    "purpose": "Issue a hardened, fully-tooled device and work identity before the first billable minute.",
    "flow": [
      "Install Telegram on phone for live comms",
      "Create dedicated work Gmail with 2-FA",
      "Create non-admin work OS profile",
      "Install Telegram Desktop immediately, confirm comms",
      "Apply hardening checklist (encryption, firewall, AV, Bitwarden)",
      "Install Trello, Drive, MarkText, Clockify, Insightful; sign in",
      "Run Proof-of-Life timer and verify Insightful screenshots",
      "Submit Day-0 Trello card; manager approves or rejects"
    ],
    "roles": ["Freelancer Operator","Ops Manager","Systems-Ops Lead","GPT Assistant"],
    "kpis": ["100% devices encrypted","Day-0 approval before work","0 local admin accounts"],
    "tools": ["BitLocker/FileVault/LUKS","Telegram (mobile & desktop)","Gmail work account","MarkText","Trello","Drive","Clockify","Insightful"],
    "risks": ["Unsecured device","Comms lost during install","Personal email leak"],
    "controls": ["Day-0 Trello template","Gmail naming convention","Recovery keys in 00-ADMIN"],
    "doc_link": "Drive:/01-SYSTEMS/IT-Security/SEC-SOP-1_Device_Provisioning_v1.3.0.md"
  },

  "procedure_core": {
    "procedure_id": "SEC-SOP-1",
    "name": "Device Provisioning & Hardening",
    "purpose": "Day-0 checklist for secure, tool-ready freelancer machines.",
    "trigger": "New device / OS reinstall / quarterly re-audit.",
    "inputs": ["Fresh workstation","Google credentials","Day-0 Trello card"],
    "responsible_role": "Freelancer Operator",
    "steps": [
      "Install Telegram on phone; join required channels",
      "Create dedicated work Gmail (2-FA) if no Workspace account",
      "Create non-admin work OS profile and sign in",
      "Install Telegram Desktop; confirm comms",
      "Apply hardening checklist (encryption, patches, firewall, AV, Bitwarden)",
      "Install & sign-in to Trello, Drive, MarkText, Clockify, Insightful",
      "Run 2-min Proof-of-Life timer and verify Insightful shots",
      "Submit Day-0 approval card; fix ❌ items and resubmit if needed"
    ],
    "outputs": ["Approved Day-0 card with evidence","Encrypted, tooled workstation"],
    "sla": "Approval required before any billable work.",
    "controls": ["Encryption screenshot","Insightful status screenshot","Manager approval comment"],
    "tools": ["OS security panels","Telegram","MarkText","Trello","Clockify","Insightful"],
    "kpis": ["Encryption 100%","Approval turnaround ≤24 h"],
    "risks": ["Unsecured device","Operator skips approval"],
    "doc_link": "Drive:/01-SYSTEMS/IT-Security/SEC-SOP-1_Device_Provisioning_v1.3.0.md"
  },

  "children": []
}

— End of SEC-SOP-1 v1.3.0

—— 08 IT-Security & Compliance (Subsystem/02 Procedure: Work Environment Compliance.md ——§

DraftSOP · Procedure · SEC-SOP-5 — Work-Environment & Communication Compliance · 2025-05-15-r0§

New Day-0 checklist that locks in a distraction-free workspace, “work-only” comms rules, and quarterly self-audits. Lives inside the IT-Security & Compliance subsystem next to Device Hardening.

Big-Picture Overview§

Block	Content
Purpose & Scope	Make sure every freelancer works in a secure, interruption-free environment and uses work-only communication channels while timers are running. Covers: physical workspace rules, family/room-mate boundaries, allowed apps & messaging, and quarterly self-audit.
When	Day-0 (before first billable timer) & Quarterly Review (Card-Repeater drops “SEC-Self-Audit” card).
Map / Flow	Create dedicated workspace → agree household rules → lock personal messengers → run 15-min Focus Test → Trello Work-Env Checklist card ➜ Waiting for Approval → Manager ✅/❌ → archive.
Roles / RACI	Freelancer Operator R · Ops Manager A · Systems-Ops Lead C · GPT Assistant I
KPIs	0 personal chat windows active in Insightful shots · 100 % Day-0 Work-Env cards approved · Quarterly self-audit done on time
Tools	Dedicated workspace hardware · Trello card template “Work-Env Checklist” · Insightful screenshots · Telegram Systems Kitchen (for questions)
Risks (ISO 31000)	Home distractions → SLA slips · Personal IM leaks client data · Ergonomic issues → burnout
Controls	Insightful random 30-sec shots 🍃 · Quarterly self-audit card with same checklist
Done-When	Manager ✅ comment & card archived; Insightful shows green status + no non-work chat apps during Focus Test

Detailed SOP — Work-Environment Compliance (≤ 7 bullets)§

#	Step & Owner	Key Points / Controls
1. Dedicate a physical workspace Operator	• Desk & chair in low-traffic room (door or divider). • Adequate lighting; camera background neutral. • Ergonomic setup: eye-level monitor, wrists neutral.
2. Create household “Do-Not-Disturb” pact	• Inform family/room-mates of work hours. • Post a “🔴 Focus – back at HH:MM” sign. • Emergencies only; quick hand signals if absolutely needed.
3. Enforce work-only comms during timers	• Allowed apps: Trello, Drive, Clockify, Insightful, Telegram work accounts. • Mute / log out of WhatsApp, FB Messenger, personal Gmail on work profile. • If break ≥ 5 min → stop Clockify timer first.
4. Configure Focus Aids	• Windows “Focus Assist” or macOS “Do Not Disturb” ON. • Phone on silent, outside reach. • Optional: Pomodoro 50 / 10 if approved by manager.
5. 15-min Proof-of-Focus Test	• Start Clockify timer “TEST – Focus Environment”. • Work on a dummy Trello card; keep only work apps open. • Insightful must capture ≥ 30 screenshots with no personal apps visible.
6. Submit Work-Env Checklist card	• Attach two Insightful screenshots (start & end of test). • List household boundaries agreed. • Move card → Waiting for Approval; ping manager in `/manager` Telegram.
7. Manager review ≤ 24 h	✅ = comment “Approved”; Operator archives card. ❌ = comment fixes (e.g. personal Slack open) → Operator corrects & resubmits.

Quarterly Self-Audit — Card-Repeater drops same checklist on the last Friday of each quarter; operator reconfirms or updates proof.

WGLL (“What Great Looks Like”)§

Criterion	❌ Miss	✅ Meets	⭐ Exceeds
Personal chat apps	WhatsApp visible in screenshot	Only work apps during Focus Test	Personal phone in another room; Focus Assist log
Physical workspace	Kitchen table w/ people passing	Dedicated desk, neutral background	Door closed + noise-cancel headset
Boundaries set	Family walks in during test	Household sign & time blocks agreed	Family reminds operator to take stretch breaks 😉

ArchitectureSnapshot JSON§

{
  "version_id": "2025-05-15-r0",
  "system_level": "Procedure",
  "lifecycle_state": "DraftSOP",
  "target_name": "SEC-SOP-5 – Work-Environment & Communication Compliance",
  "parent_name": "IT-Security & Compliance",
  "last_updated": "2025-05-15T01:20:00Z",

  "overview": {
    "purpose": "Ensure every freelancer works in a distraction-free, secure environment with work-only communications.",
    "flow": [
      "Dedicate physical workspace and set household boundaries",
      "Disable personal messengers; enable OS Focus Assist",
      "Run 15-min Focus Test (Clockify + Insightful)",
      "Submit Work-Env Checklist card with screenshots",
      "Manager approves or rejects within 24 h",
      "Repeat self-audit quarterly"
    ],
    "roles": ["Freelancer Operator","Ops Manager","Systems-Ops Lead","GPT Assistant"],
    "kpis": [
      "0 personal chat apps during timers",
      "100% Day-0 cards approved before work starts",
      "Quarterly self-audit completion 100%"
    ],
    "tools": [
      "Dedicated workspace hardware",
      "Trello card template",
      "Clockify",
      "Insightful",
      "Telegram"
    ],
    "risks": [
      "Distractions cause SLA misses",
      "Data leakage via personal IM",
      "Poor ergonomics leads to burnout"
    ],
    "controls": [
      "Insightful random screenshots",
      "Quarterly card-repeater audit",
      "Manager approval gating"
    ],
    "doc_link": "Drive:/01-SYSTEMS/Security/SEC-SOP-5_Work_Env_Compliance_v1.0.0.md"
  },

  "procedure_core": {
    "procedure_id": "SEC-SOP-5",
    "name": "Work-Environment & Communication Compliance",
    "purpose": "Day-0 + quarterly checklist to lock-in a secure, distraction-free workspace.",
    "trigger": "New hire Day-0, quarterly on last Friday.",
    "inputs": [
      "Dedicated workspace",
      "Work-profile computer",
      "Trello Work-Env Checklist card"
    ],
    "responsible_role": "Freelancer Operator",
    "steps": [
      "Set up dedicated workspace & ergonomics",
      "Agree household Do-Not-Disturb pact",
      "Disable personal comms apps on work profile",
      "Configure Focus Assist / DND",
      "Run 15-min Focus Test (Clockify + Insightful)",
      "Submit checklist card with screenshots & ping manager",
      "Fix ❌ comments and resubmit if needed"
    ],
    "outputs": [
      "Approved Work-Env Checklist card",
      "Insightful proof screenshots"
    ],
    "sla": "Approval required before first shift; quarterly audit card due same day.",
    "controls": [
      "Insightful screenshot review",
      "Trello approval gate"
    ],
    "tools": [
      "Clockify",
      "Insightful",
      "Trello",
      "Operating-system Focus features"
    ],
    "kpis": [
      "Distraction-free screenshots 100%",
      "Quarterly audit pass rate 100%"
    ],
    "risks": [
      "Personal chat distraction",
      "Uncontrolled environment"
    ],
    "doc_link": "Drive:/01-SYSTEMS/Security/SEC-SOP-5_Work_Env_Compliance_v1.0.0.md"
  },

  "children": []
}

— End of SEC-SOP-5 r0

—— 08 IT-Security & Compliance (Subsystem/03 Procedure: Mobile-Phone Work-Profile & App Setup.md ——§

DraftSOP · Procedure · SEC-SOP-3 — Mobile-Phone Focus-Mode & App Setup · 2025-05-15-r2§

(r2 adds flexibility for non-9-to-5 shifts and manual Focus toggling.)

Big-Picture Overview§

Block	Content
Purpose & Scope	Give every freelancer a distraction-free yet responsive phone set-up: • Core apps (Telegram, Gmail, Calendar, Drive) fire through instantly while they’re on shift. • Personal apps stay muted. Shifts aren’t always 09 : 00 – 17 : 30. Operators must align Focus hours with their actual work window or toggle Focus manually at clock-in / clock-out.
When	Day-0 (after laptop hardening) and whenever the phone is replaced.
Map / Flow	Install apps → sign in → create or tweak Work Focus / Priority Mode (scheduled or manual toggle) → pin work widgets → ping test → screenshot → Trello Phone Setup card → Manager ✅/❌.
Roles / RACI	Operator R · Ops Manager A · Systems-Ops Lead C · GPT I
KPIs	100 % operators receive `/manager` Telegram within 3 s during shift · 0 off-hours work pings (except 🔴 alerts)
Tools	Android Focus Mode / iOS Focus · Gmail · Google Calendar · Google Drive · Telegram
Risks	Missed approval ping · After-hours ping fatigue · Screenshots synced to personal cloud

Detailed Workflow (8 steps)§

#	Step & Owner	Key Points / Controls
1. Check chat line	Telegram already installed from laptop set-up.
2. Install work apps	Gmail, Calendar, Drive (Play / App Store).
3. Add Solo-Team Google account	Settings → Accounts → Add Google → company address. Enable contacts & calendar sync.
4. Create “Work” Focus / Priority Mode	Choose ONE: • Scheduled Focus: set start = planned shift minus 1 h (gives prep time), end = shift + 30 min. • Manual toggle: leave schedule blank; enable Focus each time you clock-in and disable at clock-out. Allow only Telegram, Gmail, Calendar, Drive; block personal IM.
5. Home-screen hygiene	Separate “Work” page: Telegram, Gmail, Calendar widget, Drive shortcut, Clockify web-link.
6. Ping test & screenshots	Manager sends “Ping test” → vibration ≤3 s. Screenshot Focus settings and notification shade.
7. Submit for approval	Attach 2 screenshots to Trello Phone Setup card → move to Waiting for Approval → ping manager.
8. Manager review	✅ “Phone OK” → archive card. ❌ comment fix → operator resubmits.

Done-When — Card approved before first paid shift.

WGLL (snapshot)§

❌ Miss	✅ Meets	⭐ Exceeds
Focus hours wrong or unset	Schedule matches shift OR operator toggles Focus every session	Adds one-tap Start / Stop Shift shortcut (iOS lock-screen / Android tile)

ArchitectureSnapshot (JSON)§

{
  "version_id": "2025-05-15-r2",
  "system_level": "Procedure",
  "lifecycle_state": "DraftSOP",
  "target_name": "SEC-SOP-3 – Mobile-Phone Focus-Mode & App Setup",
  "parent_name": "IT-Security & Compliance",
  "last_updated": "2025-05-15T03:25:00Z",

  "overview": {
    "purpose": "Configure a distraction-free yet responsive phone set-up aligned to each operator’s real shift.",
    "flow": [
      "Install Telegram, Gmail, Calendar, Drive",
      "Add Solo-Team Google account",
      "Create Work Focus / Priority Mode (scheduled to shift or manual toggle)",
      "Allow only core apps; mute personal IM",
      "Separate work home-screen",
      "Ping test and screenshots",
      "Submit Trello Phone Setup card for approval"
    ],
    "roles": ["Freelancer Operator","Ops Manager","Systems-Ops Lead","GPT Assistant"],
    "kpis": [
      "Work pings received <3 s during shift",
      "No off-hours work notifications",
      "Phone setup approved before first shift"
    ],
    "tools": [
      "Platform Focus / Do-Not-Disturb",
      "Telegram",
      "Gmail",
      "Google Calendar",
      "Google Drive"
    ],
    "risks": [
      "Missed manager approvals",
      "After-hours burnout via notifications",
      "Work data synced to personal cloud"
    ],
    "doc_link": "Drive:/01-SYSTEMS/IT-Security/SEC-SOP-3_Phone_Setup_v1.1.md"
  },

  "children": []
}

— End of SEC-SOP-3 r2

—— 08 IT-Security & Compliance (Subsystem/04 Procedure: Quarterly Work-Environment Self-Audit.md ——§

—— 08 IT-Security & Compliance (Subsystem/05 Procedure: Quarterly Device-Security Audit.md ——§

—— 08 IT-Security & Compliance (Subsystem/06 Procedure: Incident Response & Containment.md ——§

—— 08 IT-Security & Compliance (Subsystem/07 Procedure: Access Off-boarding & Remote Wipe.md ——§

—— 06 Subsystem: Knowledge Query & Self-Learning/04 Procedure: Drive & GitHub Navigation Guide.md ——§

DraftSOP · Procedure · KQ-SOP-4 — Digital-Stack Navigation Guide · 2025-05-15-r1§

Big-Picture Overview§

Quick ASCII Map of the Digital Stack§

Section Cheat-Sheet§

Detailed SOP — Navigation & Best-Practice Walk-through§

WGLL (Navigation)§

ArchitectureSnapshot JSON (excerpt, new r1)§

—— 06 Subsystem: Knowledge Query & Self-Learning/05 Procedure Transcript Digest & Actions.md ——§

—— 06 Subsystem: Knowledge Query & Self-Learning/06 Procedure: Gap Flag & Patch Workflow.md ——§

1 · Purpose & Scope§

2 · Trigger & Owner§

3 · End-to-End Flow (high-level)§

4 · Detailed Steps (operational view)§

5 · KPIs§

6 · Tools & Artefacts§

7 · Risks & Controls§

8 · Current status§

—— 07 Subsystem: Gap Fix & Continuous Improvement/00 Subsystem: Gap Fix and Continuous improvement.md ——§

DraftSOP · Subsystem · Gap-Fix & Continuous Improvement · 2025-05-15-r1§

Big-Picture Overview§

Detailed SOPs (owned by this subsystem)§

ArchitectureSnapshot JSON§

ASCII Swim-lane (gap spotted → PR merged)§

—— 08 IT-Security & Compliance (Subsystem/00 Subsystem: IT Security And Compliance.md ——§

DraftSOP · Subsystem · IT-Security & Compliance · 2025-05-15-r3§

Big-Picture Overview§

SOP Index (owned here)§

ASCII Life-Cycle Diagram (v3)§

ArchitectureSnapshot JSON (schema-valid, r3)§

—— 08 IT-Security & Compliance (Subsystem/01 Procedure: Device Provisioning and Hardening.md ——§

DraftSOP · Procedure · SEC-SOP-1 — Device Provisioning & Hardening · 2025-05-15-v1.3.0§

Big-Picture Overview§

Detailed Workflow (8 bullets)§

WGLL Snapshot (unchanged)§

ArchitectureSnapshot JSON (v1.3.0)§

—— 08 IT-Security & Compliance (Subsystem/02 Procedure: Work Environment Compliance.md ——§

DraftSOP · Procedure · SEC-SOP-5 — Work-Environment & Communication Compliance · 2025-05-15-r0§

Big-Picture Overview§

Detailed SOP — Work-Environment Compliance (≤ 7 bullets)§

WGLL (“What Great Looks Like”)§

ArchitectureSnapshot JSON§

—— 08 IT-Security & Compliance (Subsystem/03 Procedure: Mobile-Phone Work-Profile & App Setup.md ——§

DraftSOP · Procedure · SEC-SOP-3 — Mobile-Phone Focus-Mode & App Setup · 2025-05-15-r2§

Big-Picture Overview§

Detailed Workflow (8 steps)§

WGLL (snapshot)§

ArchitectureSnapshot (JSON)§

—— 08 IT-Security & Compliance (Subsystem/04 Procedure: Quarterly Work-Environment Self-Audit.md ——§

—— 08 IT-Security & Compliance (Subsystem/05 Procedure: Quarterly Device-Security Audit.md ——§

—— 08 IT-Security & Compliance (Subsystem/06 Procedure: Incident Response & Containment.md ——§

—— 08 IT-Security & Compliance (Subsystem/07 Procedure: Access Off-boarding & Remote Wipe.md ——§