03 Procedure: Mobile Phone Work Profile & App Setup

DraftSOP · Procedure · SEC-SOP-3 — Mobile-Phone Focus-Mode & App Setup · 2025-05-15-r2

(r2 adds flexibility for non-9-to-5 shifts and manual Focus toggling.)

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Big-Picture Overview

Block	Content
Purpose & Scope	Give every freelancer a distraction-free yet responsive phone set-up: • Core apps (Telegram, Gmail, Calendar, Drive) fire through instantly while they’re on shift. • Personal apps stay muted. Shifts aren’t always 09 : 00 – 17 : 30. Operators must align Focus hours with their actual work window or toggle Focus manually at clock-in / clock-out.
When	Day-0 (after laptop hardening) and whenever the phone is replaced.
Map / Flow	Install apps → sign in → create or tweak Work Focus / Priority Mode (scheduled or manual toggle) → pin work widgets → ping test → screenshot → Trello Phone Setup card → Manager ✅/❌.
Roles / RACI	Operator R · Ops Manager A · Systems-Ops Lead C · GPT I
KPIs	100 % operators receive /manager Telegram within 3 s during shift · 0 off-hours work pings (except 🔴 alerts)
Tools	Android Focus Mode / iOS Focus · Gmail · Google Calendar · Google Drive · Telegram
Risks	Missed approval ping · After-hours ping fatigue · Screenshots synced to personal cloud

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Detailed Workflow (8 steps)

#	Step & Owner	Key Points / Controls
1. Check chat line	Telegram already installed from laptop set-up.
2. Install work apps	Gmail, Calendar, Drive (Play / App Store).
3. Add Solo-Team Google account	Settings → Accounts → Add Google → company address. Enable contacts & calendar sync.
4. Create “Work” Focus / Priority Mode	Choose ONE: • Scheduled Focus: set start = planned shift minus 1 h (gives prep time), end = shift + 30 min. • Manual toggle: leave schedule blank; enable Focus each time you clock-in and disable at clock-out. Allow only Telegram, Gmail, Calendar, Drive; block personal IM.
5. Home-screen hygiene	Separate “Work” page: Telegram, Gmail, Calendar widget, Drive shortcut, Clockify web-link.
6. Ping test & screenshots	Manager sends “Ping test” → vibration ≤3 s. Screenshot Focus settings and notification shade.
7. Submit for approval	Attach 2 screenshots to Trello Phone Setup card → move to Waiting for Approval → ping manager.
8. Manager review	✅ “Phone OK” → archive card. ❌ comment fix → operator resubmits.

Done-When — Card approved before first paid shift.

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WGLL (snapshot)

❌ Miss	✅ Meets	⭐ Exceeds
Focus hours wrong or unset	Schedule matches shift OR operator toggles Focus every session	Adds one-tap Start / Stop Shift shortcut (iOS lock-screen / Android tile)

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ArchitectureSnapshot (JSON)

{
  "version_id": "2025-05-15-r2",
  "system_level": "Procedure",
  "lifecycle_state": "DraftSOP",
  "target_name": "SEC-SOP-3 – Mobile-Phone Focus-Mode & App Setup",
  "parent_name": "IT-Security & Compliance",
  "last_updated": "2025-05-15T03:25:00Z",

  "overview": {
    "purpose": "Configure a distraction-free yet responsive phone set-up aligned to each operator’s real shift.",
    "flow": [
      "Install Telegram, Gmail, Calendar, Drive",
      "Add Solo-Team Google account",
      "Create Work Focus / Priority Mode (scheduled to shift or manual toggle)",
      "Allow only core apps; mute personal IM",
      "Separate work home-screen",
      "Ping test and screenshots",
      "Submit Trello Phone Setup card for approval"
    ],
    "roles": ["Freelancer Operator","Ops Manager","Systems-Ops Lead","GPT Assistant"],
    "kpis": [
      "Work pings received <3 s during shift",
      "No off-hours work notifications",
      "Phone setup approved before first shift"
    ],
    "tools": [
      "Platform Focus / Do-Not-Disturb",
      "Telegram",
      "Gmail",
      "Google Calendar",
      "Google Drive"
    ],
    "risks": [
      "Missed manager approvals",
      "After-hours burnout via notifications",
      "Work data synced to personal cloud"
    ],
    "doc_link": "Drive:/01-SYSTEMS/IT-Security/SEC-SOP-3_Phone_Setup_v1.1.md"
  },

  "children": []
}

— End of SEC-SOP-3 r2